MGT 420 Wk 1 Discussion Service Quality vs Product Quality


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MGT 420 Wk 1 Discussion Service Quality vs Product Quality


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MGT 420 Wk 1 Discussion Service Quality vs Product Quality

Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students.

Due Thursday˙
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Respond to the following in 100-300 words:
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˙Is there a difference between service quality and product quality? If so, what are the implications of these differences for a manager of a service business, such as a restaurant or a retail store?
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Due Monday˙˙

Post˙at least two replies to˙a classmate or your facilitator. Be constructive and professional in your responses.

In this discussion the Post First setting is enabled. Participants cannot˙see other responses until they have posted their own response.

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MGT 420 Wk 1 Discussion Service Quality vs Product Quality

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